We as a management of Dream Catcher Beach Resort and Spa by Feather Touch, would request you to kindly read our standard terms and conditions thoroughly while confirming your reservation:
1. Check in time is 2pm or after and check out time is by or before 11am.
2. Early check in and Late departures are subject to availability and attract additional charges.
3. All ours rooms have been designed to give a unique identity and style to each room therefore, more than one room allotted to you may differ in shape, size and interior decoration of the room despite being part of the same room category.
4. Breakfast would be served in the standard time frame only i.e. 8am to 10.30am.
5. No room shall be blocked or held, tentatively or otherwise without an advance amount. A room shall be considered blocked only once the booking deposit is paid.
6. One Child below 5 years of age, enjoys a complimentary stay sharing parent’s bed. Anyone older than that shall be charged as per plan as an extra persons.
7. Please bear in mind before making your booking that Dreamcatcher is closed for the Monsoon every year between mid of June to mid of September, bookings for when we are open can still be made online during that time.
8. All rates are listed in Indian rupees and are subject to change, persons with reservation will be notified prior to their arrival.
9. Rates are excluding the GST and Govt applicable taxes.
10. The cottages are inspected by housekeeping at checkout time, please contact reception the day before you are ready to vacate your room and settle your bill, and any damages will be added to your bill. Guest checking out after midnight are kindly requested to settle their bill before 18.00hrs.
11. It is highly advised that guest practice caution and avoid inviting strangers to their cottage to avoid criminal acts on their property and person. All persons occupying a room must be registered at the reception.
12. Any type of illegal activity is strictly prohibited in this Resort Premises and we request you to please maintain the decorum of the same to avoid any kind of dispute afterwards, which may be created by your ignorance to the said term.
13. We offer a premium quality branded white linen in all the cottages and to promote the Save water campaign, we change the Bedroom/ bathroom linen every alternate day only or after the departure.
14. Resort is located on shore two natural water bodies (Sea and River) and has a huge open garden full of Palm and coconut trees, hence we always request our guests to keep Cottage windows/ doors closed in the evening time to avoid the entry of uninvited nature guests includes Fly’s, Mosquitos, Bees etc.
15. Dreamcatcher is not responsible for any loss of personal property, guests are requested to safe keep their belongings at all times, and valuables can be kept in personal lockers at reception.
16. We advise guest to keep their room keys at reception – if a guest reports the loss of their room key a fine of 1000rs will be charged.